FORGOT YOUR DETAILS?

Privacy policy

INTRODUCTION

Teckwood respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Teckwood respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how Teckwood collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase a product or service.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

CONTROLLER

 Teckwood is the controller and responsible for your personal data (collectively referred to as ”Teckwood”, “we”, “us” or “our” in this privacy notice).

RIGHT TO LODGE COMPLAINT WITH ICO

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance at info@teckwood.co.uk.

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 28th June 2018. The data protection law in the UK changed on 25 May 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • apply for our products or services;
  • create an account on our website;
  • subscribe newsletter or other publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us some feedback.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our cookie policy
  • Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
  • Technical Data from the following parties:
    • analytics providers such as Google, Khaos & Mailchimp based outside the EU;
    • advertising networks such as Google, Khaos & Mailchimp based inside or outside the EU; and
    • search information providers such as Google, Khaos & Mailchimp based inside or outside the EU.
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Google based inside or outside the EU.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests, and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at info@teckwood.co.uk

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at info@teckwood.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To register you as a new customer

 

(a) Identity

(b) Contact

 

Performance of a contract with you

 

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

 

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

 

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

 

To manage our relationship with you, which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

 

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

 

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

 

To enable you to partake in a prize draw, competition or complete a survey

 

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

 

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

 

(a) Identity

(b) Contact

(c) Technical

 

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

 

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

 

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

 

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

 

(a) Technical

(b) Usage

 

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

 

To make suggestions and recommendations to you about goods or services that may be of interest to you

 

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

 

Necessary for our legitimate interests (to develop our products/services and grow our business)

 

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have the following personal data control mechanisms:

PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

THIRD-PARTY MARKETING

We will get your express opt-in consent before we share your personal data with any company outside of Teckwood for marketing purposes.

OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at info@teckwood.co.uk at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please us at info@teckwood.co.uk

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

  • Battersby Consulting
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. We do not transfer your personal data outside the European Economic Area with exception of Google, Khaos and Mailchimp which are all GDPR compliant. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented.

Please contact us at info@teckwood.co.uk if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

8. DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us info@teckwood.co.uk

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. GLOSSARY

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us at info@teckwood.co.uk

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transferof your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Cookie Policy

25 May 2018
At Teckwood Ltd, we respect your concerns about privacy and value the relationship that we have with you.
Like many companies, we use technology on our website to collect information that helps us enhance your experience and our products and services. The cookies that we use at Teckwood allow our website to work and help us to understand what information and advertising is most useful to visitors.

Please take a moment to familiarise yourself with our cookie practices and let us know if you have any questions by sending us an email to info@teckwood.co.uk or submitting a request through the “Contact Us” form on our websites.

Who is collecting information?

Any personal data provided to or collected by Teckwood via cookies and other tracking technologies is controlled by Teckwood which is located at Unit 10A, Edolphs Farm, Norwoodhill Road, Horley, RH6 0EB.

By using our website, you are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice.

This Cookie Notice applies to any websites, apps, branded pages on third-party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third-party platforms (hereinafter, “our websites”) which are operated by or on behalf of Teckwood.

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Notice and our Privacy Notice. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly, disable the cookies that we use or not use our websites at all. If you disable the cookies we use, this may impact your user experience while on the websites.

The section below summarises the different types of cookies we use on our websites, together with their respective purpose and provides you with the ability to manage these cookies.
Teckwood will only collect, use or disclose your personal data where it is fair and lawful to do so.
For a more detailed understanding of how we use personal data collected by Teckwood cookies, please refer to our Privacy Notice.

What does “Cookie’s” mean?

Cookies, pixel tags and similar technologies (collectively ‘cookies’) are files containing small amounts of information which are downloaded to any internet enabled device – such as your computer, smartphone or tablet – when you visit a website.

Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises those cookies. Cookies do lots of different and useful jobs, such as remembering your preferences, generally improving your online experience, and helping us to offer you the best products and services. There are many types of cookies. They all work in the same way, but have minor differences.

What purpose do we use Cookies for?

We use cookies to make Teckwood websites easier to use, to deliver a personalised experience on our websites, and to better tailor our products, services and websites to your interests and needs. Cookies are used to help speed up your future activities and your experience on Teckwood websites.

The cookies you consent to, are also used to collect your personal data which we then profile into audiences so that we can deliver targeted advertising tailored to your interests and limit the number of times you see an advertisement. For more detailed information about the profiling activities Teckwood undertakes with your personal data for advertising, please see our Privacy Notice. 

We may also insert cookies in emails and newsletters to improve our content and advertising.

Lastly, we use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on Teckwood websites.

More detailed information about the types of cookies we use and for what purposes, can be found in the below relevant section.

How can I control or delete Cookies?

There are many ways to manage your cookies:

  •  You can refuse your consent;
  • You can disable Teckwood or third-party cookies by use of your browser settings; or
  • You can use your cookie management tool to disable Teckwood or third-party cookies.

Control via your browser settings

Most internet browsers are initially set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while on the Teckwood website, for example you may not be able to visit certain areas of the website or you may not receive personalized information when you visit the website.

If you use different devices to view and access the Teckwood website (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser.

There are also software products available that can manage cookies for you.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Control via Cookie management tool

Switching off tracking cookies, for example, ensures that Teckwood will no longer track your online behaviour. However please note that opting-out from tracking cookies does not necessarily mean that you will receive less Teckwood advertising. It just means that the advertising you receive will not be tailored to your interests.

What Cookies do we use?

The cookies used on Teckwood websites may be generally categorised as follow:

  • Necessary Cookies. These cookies do not identify you as an individual.
  • Performance Cookies. These cookies do not identify you as an individual.
  • Functionality Cookies. The information these cookies collect may include personal data that you have disclosed.
  • Targeting or Advertising Cookies. Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.
  • Third-Party Cookies. Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data.
    These cookies may be generally described as follows:
  • Necessary Cookies. These cookies are essential to make Teckwood websites work correctly, they enable you to move around our websites and use our features. Without these cookies, services like shopping baskets cannot be provided. Examples include remembering previous actions (e.g. entered text) when navigating back to a page in the same session.
    • Do these cookies collect personal data/identify me? These cookies do not identify you as an individual. If you do not accept these cookies, it may affect the performance of the website, or parts of it.
  • Performance Cookies. These cookies collect information about how you use our websites, for instance which pages you go to most often, the time spent on our websites, and any issues encountered, such as error messages. These cookies are also used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. This helps us improve the performance of our websites.
    • Do these cookies collect personal data/identify me? These cookies do not identify you as an individual. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
  • Functionality Cookies. These cookies allow our websites to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalised online experience. These cookies may also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. Similarly, they may be used to keep track of what featured products or videos have been viewed to avoid repetition, and to enable you to play games and engage with social tools, such as blogs, chatrooms and forums.
    • Do these cookies collect personal data/identify me? The information these cookies collect may include personal data that you have disclosed. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.
  •  Targeting or Advertising Cookies. These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on Teckwood and non-Teckwood websites. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies. These cookies may also be linked to site functionality provided by third-parties.
    • Do these cookies collect personal data/identify me? Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.

Duration of the Cookie we use

In terms of duration, we may use two different types of cookies on our websites:

  • Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; or
  • Persistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated below).

COSHH Statement

Teckwood acknowledges that no product can be considered to be completely safe. All reasonable steps will be taken to ensure that employee exposure to health risks is prevented.

Teckwood undertakes to control exposure by any means reasonably practicable. Where exposure cannot be adequately controlled all appropriate employees will be issued with personal protective equipment free of charge after consultation.

All employees will be provided with comprehensive information and instruction on the nature and likelihood of their exposure of products hazardous to health.

The implementation of this policy requires total co-operation of all employees.

Information and Training

Teckwood will provide information and training to ensure full understanding of the health hazards posed in the workplace and the importance of the control measures provided. Information will also be provided to others who may be affected, such as temporary staff and visitors.

Controls

Steps to be taken to minimise exposure.

  1. Identify the hazard
  2. Assess the risk
  3. Eliminate or prevent the risk
  4. Maintain and monitor the controls
  5. Monitor the health of the workforce
  6. Ensure assessments and controls are up to date

When using control measures and/or personal protective equipment it is necessary to meet certain requirements of the COSHH regulations.

  1. Employers must take all reasonable steps to ensure that employees are using the correct measures and the personal protective equipment (PPE) provided.
  2. Employers must take all reasonable steps to ensure that the control system or PPE are being maintained and are working efficiently. This includes keeping suitable maintenance records.
  3. The PPE is suitable for the purpose for which it is provided.
  4. The PPE must comply with any design standards laid down.
  5. Employees have a duty to make full and proper use of any control methods and the PPE provided.

Teckwood Safety Instructions

When handling and processing Teckwood wood plastic composite (WPC) products always wear gloves and eye protection and work in a well ventilated area.

Always wash your hands after handling Teckwood’s wood plastic composite (WPC) products and especially before smoking or eating.

Wear eye protection when pressure washing of scrubbing Teckwood’s wood plastic composite
(WPC) cladding, decking and internal flooring.

Keep children and animals away from the work area until the job has been completed, any hazards have been removed and the area cleaned.

When cutting, planing or sanding Teckwood’s wood plastic composite (WPC) cladding, decking and internal flooring be aware that the creation of dust and noise will occur. We recommend that all operatives carrying out these tasks wear suitable PPE including gloves, dust masks, eye protection and ear defenders.

Material Safety Data Sheet

Please read the entire MSDS as there is important information throughout. Teckwood expects you to follow the identified precautions unless your usable conditions would necessitate other appropriate methods or actions.

Product and Company Identification

Product name: Teckwood wood plastic composite (WPC) cladding, decking and internal flooring.

Manufacturer: Teckwood, Unit 10A, Edolphs Farm, Norwoodhill Road, Horley, RH8 0EB, UK.

Composition/Information on Ingredients

Ingredients name Content
FSC certified recycled wood fibres 58%
Recycled heavy duty polymers 37%
UV Stabiliser 1%
Bonding agent 1%
Stabiliser 1%
Colourant 2%

Hazards Identification

Under normal conditions and usage the product is non-hazardous. The product does however contain wood dust fibres. Wood dust fibres are considered hazardous if the airborne concentration exceeds the standard occupational exposure limits for extended periods. Exposure to such fibres is considered insignificant with this product due to the fact that the wood dust is encapsulated with the polymer matrix before extrusion

First Aid Measures

Inhalation: Unlikely inhalation hazard
Ingestion: No adverse effects likely
Skin: Non-hazardous
Eyes: Flush with water until clear. If irritation occurs, seek medical advice

Fire Fighting Measures

Flash point: Greater than 350 degrees centigrade
Hazardous products of combustion: Include, but are not limited to, Carbon Dioxide and Carbon Monoxide.
Special firefighting instructions/precautions: Soak thoroughly with water to cool and to prevent re-ignition. The smoke can contain polymer fragments of varying composition, in addition to unidentified toxic and/or irritating compounds.

Special Fire Fighting Procedures

Dense smoke emitted when burning with low oxygen. There is a possibility of use explosion if in a large enough quantity. Use breathing equipment if in an enclosed area. Treat as a wood fire.

Accidental Release Measures

If spilt, sweep up the material and discard. No special landfill procedures are required, dispose of in accordance with local regulations.

Personal Protective Equipment Measures

Any machining operations likely must be done in a well ventilated area and carried out by personnel trained on the machines. Use a dust mask rated to BS EN149 of OEL is likely to be exceeded otherwise wear safety glasses or a visor when carrying out machining operations.

Handling and Storage

Keep away from heat, sparks, open flame and strong oxidising agents. Do not stack improperly. Teckwood wood plastic composite (WPC) products are heavier than normal wood, take care when lifting.

Physical Appearance and Odour

Odour: Slight hardwood
Solubility in water: Insoluble
Volatility %: Negligible

Reactivity/Stability

Material is stableConditions to avoid: Strong oxidising agents
Under combustion conditions: The following products may be generated: Carbon Dioxide, Carbon Monoxide, Water Vapour, Formic acid and Acetic Acid.

Toxicological Information

No OEL or MEL specified for this product.
Use wood dust fibres as a worse case guide – OEL5mg/mA3U – 8 hour time weighted average. (see HSE guidance note EH40 for more information.)

Transport Information

This material is not regulated by the DoT.

Environmental Policy

As a company it is our objective to balance the need to achieve our business aims, with the need to safeguard the environment both locally and globally We are committed to reducing the impact of our operations upon the environment by means of a program of continuous improvement.

Teckwood Ltd seeks to achieve and maintain compliance to all existing and future environmental legislation and have developed this policy statement to provide the framework for setting and reviewing environmental performance. The broad aims and objectives of the program are as follows.

Teckwood Ltd will:-

  • Ensure compliance to present and future environmental legislation – where no regulation exists we shall seek to set standards that are compatible with this policy statement.
  • Control and / or reduce emissions that are harmful to the environment.
  • Seek to reduce consumption of materials in all operations.
  • Minimise waste output by the implementation of segregation and recycling initiatives.
  • Actively seek to manage and reduce all forms of energy consumption.
  • Ensure that all employees are made aware of environmental issues.
  • Seek to minimise the visual, audible and other aspects of our operations on the local environment.

In line with this commitment we have achieved FSC® Certification to clearly demonstrate that Teckwood Ltd supports sustainable forest management.

It is accepted that the Teckwood Ltd, Environmental Policy, can only succeed with co-operation of all employees, whatever their respective level within the organisation.

 

TOP